Independent Health Complaints Resources
We have a dedicated site – www.nhscomplaintsadvocacy.org which has a range of resources that you can access. However, if you just want to download our self help information pack, we have put some handy links below.
Downloads
Guide to raising concerns or complaints with the NHS
Guide to writing a letter of complaint
Guide to accessing medical records
Guide to the PALS services and how they can help you
How to keep track of important information about your complaint – Log Sheet
If you are making a complaint on behalf of someone else, this Consent Form can be used for you to progress the complaint.
Information in Easy Read
Your Guide to Making a Complaint about the NHS service
Your Guide to Accessing your Medical Records
An Information Sheet about the Patient Advice and Liaison Service
Information about How to Write a Complaint Letter
A Log Sheet to Help Write Down Important Conversations
Information in Large Print
Your Guide to Making a Complaint about the NHS service
Your Guide to Accessing your Medical Records
An Information Sheet about the Patient Advice and Liaison Service
Information about How to Write a Complaint Letter
A Log Sheet to Help Write Down Important Conversations
Information in Community Languages
All our Self Help Information is available in a range of Community languages; click on any of the following links to access these translations:
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| Chinese |  |
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| Farsi |  |
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| French |  |
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| Gujerati |  |
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| Hindi |  |
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| Italian |  |
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| Kurdish |  |
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| Polish |  |
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| Portugese |  |
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| Russian |  |
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| Somali |  |
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| Spanish |  |
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| Turkish |  |
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| Urdu |  |
